A Technology Solutions Provider is the IT department you would build yourself if you had the resources to do it. Simply put, a Technology Solutions Provider is an IT department for hire. Our services are fully managed and designed to assist with all of your organization's technology needs. Reality is, very few businesses – and virtually no small- and medium-sized businesses – have the resources and expertise to create a world-class IT department. That’s why technology solutions and service providers exist. Technology solutions companies provide expertise, tools, and processes that most SMBs can’t match on their own. Whether the solutions provider does it all or works with an internal IT specialist, the managed provider should deliver IT that is more stable and reliable than the client achieves by itself.

We work primarily remotely.  There are many excellent tools that allow us to deploy software updates onto your machines, remote screen share with you when we need to see what's happening, and even remote wipe a stolen laptop or pinpoint the location of a missing mobile device.  Obviously, when "boots on the ground" are required, we will be there.

We provide high-performance, flexible IT infrastructure solutions at a competitive price. We help you adapt new technology and processes that improve security, productivity and profitability. Our innovative solutions enable you to adapt quickly to market changes and improve your customer experience. We specialize with financial, healthcare and non-profit organizations. When start-ups need us, we respond with cost efficient, scalable and secure solutions tailored towards growth and sustainability.

We pride ourselves of offering an all inclusive service: whether you use Google Apps or Office365, Windows or Mac, Android or iOS, we will support your team.  Need to install a server onsite or host one virtually on Amazon or Azure? We will support you.  Need to transition from one ecosystem to another?  We’ll be there for you!

The cloud takes all of the benefits of an on-premises solution and multiples them a hundredfold. When you adopt a cloud-based solution, you gain the ability to scale up or down at a moment’s notice. Adding new applications, users and systems has never been easier and no longer requires configuring and installing new hardware and servers. We understand every organization has quite unique needs and cloud solutions may not always be the most optimal solution. We still have your back!

We understand the importance of your data and therefore offer frequent and consistent backups to protect your business. In case of a disaster, we implement a recovery plan to safeguard your infrastructure. Data loss can cause serious financial hardships for a company, and system downtime can cripple productivity, preventing a business from providing good service to customers. That’s why it’s critical to be prepared with the right technology.

When it comes to managing your IT environment, transparency is paramount. You need the ability to know what’s going on and why, and you need to understand historical trends. At the end of the day, you need solid, simple reports that help you communicate the clear value your IT services provide.

Robust reporting capabilities from eCore Remote Monitoring & Management can help you do just this. From spotting trends in system performance results to bandwidth monitoring, eCore Remote Monitoring & Management gives you the visibility you need to stay informed and keep users productive. We provide daily, weekly and monthly reports.

We are huge on alerts! We monitor notifications about device availability, performance, security, and backup statuses. eCore utilized a comprehensive system of performance checks: health-check hardware and software on workstations, servers, and network devices across multiple systems. Security monitoring is part of everyday life. We monitor antivirus scanning statuses, errors in event logs, and much more!